Payment Information

Accepted Payment Methods in Bangladesh

We offer a variety of convenient and secure payment options for customers in Bangladesh. You can choose from the following methods to complete your purchase:

• Credit / Debit Cards (Visa, MasterCard, American Express)
• Mobile Wallets (bKash, Rocket, Nogod, UCash)
• Bank Transfers (Direct transfer to our bank account)
• Cash on Delivery (COD) – Available in Dhaka and major cities

Payment Security

All payments are processed securely through encrypted payment gateways, ensuring that your payment details remain safe. We do not store any payment information, and our payment providers follow industry-standard security protocols to protect your personal information.

How to Pay?

During the checkout process, you will be prompted to choose your preferred payment method. Based on your selection, follow the instructions provided:

• For Credit/Debit Cards: Simply enter your card details and billing address to complete the transaction.
• For Mobile Wallets: Select your preferred wallet (bKash, Rocket, Nogod, UCash) and enter your wallet credentials to proceed with payment.
• For Bank Transfers: Use the provided bank account details to make the transfer and upload your payment receipt for confirmation.
• For Cash on Delivery (COD): Choose this option if you prefer to pay with cash when your order arrives at your delivery address. Please ensure that you have the exact amount ready for payment.

Refund and Cancellations

If you are eligible for a refund, we will process it through the same payment method you used for the original purchase. Refunds may take up to 5-7 business days to process, depending on your payment method and banks policies.

Need Assistance?

If you face any issues with the payment process, or if you need help with payment-related queries, please contact our customer support team at support@smartshope24.com or call our hotline at +8801329432314. We are always here to assist you.

Please note: Your payment details are confidential and are handled securely by our trusted payment partners.